Niall’s Story

Niall was very keen to get a paid job when he left college. See how he did it!

A coffee kick start.

Niall was looking forward to starting his Supported Internship but his confidence wavered at the start of his first work placement.

He was uncertain about whether he would be able to remember the different aspects of his role in the Cafe Bistro at Active Medlock. But Niall hadn’t taken into account the Supported Internships’  extra special ingredient!

I quickly learned I had support from the Job Coach and the Cafe staff. They helped me quickly learn what I needed to do.


Job Coaches provide one-to-one support for interns where required, enabling them to master work routines at the pace that is right for them.

Taking stock.

Niall’s role as  a catering assistant involves many different  tasks including:

  • Switching on equipment in the morning
  • preparing baking trays for cooked breakfasts
  • setting up snack displays
  • checking and recording fridge temperatures
  • serving customers
  • helping with food prep
  • pot washing and keeping the dining area clean and tidy

Niall has mastered them all. He was asked to  work over two busy weekend shifts  when there were lots of customers and loud music. He coped so well that Catering Manager Lee Whittaker offered him a paid job.

Welcome to the team! Catering Manager Lee Whittaker congratulates Niall on his new job.

But Lee wasn’t the only person impressed by Niall’s progress. So was his proud mum. The benefits of practical experience  in a real working environment extend well beyond employability.

Niall has come on in leaps and bounds and his confidence has shot through the roof. His communication has improved tremendously since he started on the Internship too.

Niall is a lot happier. His aim was to get a paid job and now he has got there I am really proud of what he has achieved.

Nicola - Niall's mum.

Niall is learning new roles all the time and has established himself as an integral member of the catering team.

He enjoys his work routines and his reliability enables his Catering Supervisor to get on with other tasks, confident in Niall’s reliability.

Congratulations Niall. We wish you every happiness in your paid job.

Our Tameside  Supported Internship is run with our fabulous partners Tameside College  and Tameside Council and Active Tameside.

We run similar projects throughout  Greater Manchester and you can find out much more on our Supported internships You will find videos of  what life is like for the interns  out on work placements too.