Employers Experience: Premier Inn Old Trafford

Jeannette from the Premier Inn talks about working in partnership with Pure and Intern Ben who has received a job there.

I am proud to say that Manchester Old Trafford Premier Inn works with Pure Innovations, supporting the Supported Internship Programme and providing placements for Interns. This gives us the opportunity to work with young people on a face to face basis so we can introduce them to Hospitality and see if it is a career choice they would like to take.

It is such a positive and rewarding experience for us as we get to watch the students grow in confidence while they gain transferable customer service skills and learn to develop working relationships through being part of a Team. Every intern gives 100% and takes so much pride in being offered the chance to make a difference and be a valued member of the workforce.

As a company we ask our Team Members to be genuine, confident and committed. Personalities really do matter to us and our guests. Ben came to a Q&A show-round day with us and from the moment he started asking questions we knew his positivity and sense of humour would fit in well with our Team. During his placement he took everything we taught him on board and it was not long before guests compliments came flying in about him and his service.

He is a natural and I was thrilled that Ben loved working in Hospitality as much as we loved having him here.

It was amazing to be able to offer Ben a job before his placement finished and his reaction was priceless. Meeting his parents at celebration day and hearing what a difference the experience had made to them as a family and to Ben was inspiring.

This programme changes the lives of everyone involved the Students, their families and us the Employers.

Jeannette - Operations Manager at Premier Inn Old Trafford